Job Overview:
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We're seeking a Golf Operations Manager who will oversee, enhance, and elevate the complete golfing experience for our members and guests at an award winning 5 star resort in the UK.
Key Responsibilities:
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Manage day-to-day golf operations, ensuring 5 star customer service and high standards within the golf department.
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Oversee golf staff, training, and scheduling.
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Efficiently manage golf cart fleet.
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Oversee all Golf Academy operations.
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Assist with maximising retail sales and ensuring shop is visually appealing to all members and guests.
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Implement and maintain standard operating procedures for the golf team, improve standards, and practices.
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Budget and financial management for golf operations.
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Enhance guest relations and ensure exceptional golf experiences.
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Organize and manage golf tournaments, events, and promotions.
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Work closely with the Golf Maintenance team to ensure efficient communications between departments.
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Collaborate with other departments for seamless service integration.
Requirements:
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PGA Qualified.
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Previous experience in golf operations or similar role.
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Previous experience at a 5 star golf resort.
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Strong leadership, organizational, and interpersonal skills.
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Knowledge of current golf industry trends.
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Budgeting and financial management skills.
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Commitment to delivering a high level of customer service.
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Experienced with various Golf Management Systems.
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Deadline: 25th September 2023
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To apply, please send your CV to Chris.brown@img.com